Seven years ago the NSW Police faced an OH&S issue. In the event of a car accident in regional NSW, legislation mandates that blood samples needed to be taken of those involved, and these samples would be sent from the hospital to a laboratory via sealed steel boxes for testing.
The problem was that these steel boxes were heavy, and in transit, would often get bent out of shape, making them difficult to fit into the transit cases. Police were getting injured as a consequence of trying to transport the samples around, and fit them into the transit cases, which led the department to seek out an improved solution that was both light weight and had ‘memory’ – it would reset back to default shape if bumped.
“...They are very busy people, but they always found the time for us...”
Metal cases would no longer suffice against these requirements, and so the department started to search for a plastics manufacturer that could get the job done. “We came across Rotadyne and showed them the product that we used at the time, and they went away and developed a box that was very similar to the one we were using but made out of plastic. That met all of our criteria, and we’re still using them today,” Mark Stevens, NSW Police Senior Sargeant, said.
“We were also attracted by how close Rotadyne was to us. I could easily go down and see them face to face as the boxes were being progressed,” Stevens added. “They are very busy people, but they always found the time for us.”
“...they went away and developed a box that was very similar to the one we were using but made out of plastic. That met all of our criteria, and we’re still using them today...”
Because the NSW Police is a government department spending public money, Stevens and the team needed to be satisfied that Rotadyne was meeting the necessary deadlines, and the product was to standard. As such, Stevens said he felt more comfortable dealing with them face to face than via more impersonal email and phone conversations, which could lead to some inefficiencies when working with interstate-based suppliers.
The project itself came up against a few issues through the design and construction stages. One was the tamper-proof chute, which was difficult to replicate using plastics in a way that was as robust as the steel cases. Because that piece needed to be molded separately, there was also some challenge involved in finding a glue powerful enough to stick the chute to the box. In these challenges, Rotadyne were able to engineer solutions.
As a consequence, the NSW Police have been ordering these cases from Rotadyne for the past seven years, and continue to do so – Stevens said he has just placed another order for more cases.